Few things are of greater importance for a company than its internet provider. in the days of dial-up, the choices were pretty limited. But to stay competitive, companies are starting to rely on faster and faster internet speeds, and that’s where satellite internet comes in. Coming to you directly from outer space, nothing is faster than satellite internet. And, because it doesn’t rely on wires or cable companies, all you need is a view to the southern sky, and your internet is always on. But once you’ve decided on satellite, what do you need to know before choosing your satellite internet broadband provider? Here are some things to look for.
All businesses are different. What works for one office, won’t work for another. And since businesses themselves grow and change over time, you’ll want to look for a provider that can grow with you. Can your provider offer TCP/IP protocol providing VoIP streaming video and video conferencing? You may not need these capabilities now, but it’s good to know they’ll be there when you need it.
It’s important that you have a satellite internet provider that is committed to you as a customer, and operates from a service-first perspective. If a provider over-subscribes their network, that can cause performance issues. And the more a provider limits their network, the better service they can provide each client, delivering higher bandwidth over longer periods of time.
Like anything in business, you’ll need reliable customer support to keep your office humming. It’s important that your internet provider have live customer support – with actual human beings – available 24 hours a day. You’ll also want to make they’re knowledgeable. More than just answering the phones, you’ll want experts on the other end of the line.
Whatever your business, you’ll need to be able to rely on your internet service. It doesn’t matter how fast your service is, you can’t have your internet breaking down on you. You’ll want to know what kind of backup your provider has in case of emergency. Where are their facilities? Do they have antennae on site? They’ll need to have the capability to continue running their service in the event of a power outage, so it’s important they have back-up power such as uninterruptible power supplies (UPS) and on-site generators, so they – and you – are covered, regardless of the emergency.
There’s a lot to consider when choosing your satellite internet broadband provider. If you take the time to do a little research, you can make sure your internet provider is a reliable partner in your business.